Age information
Date of birth is verified at registration, and if suspicion arises, additional verification may be requested
sona101 App's privacy policy
This page explains what information is collected in the sona101 App, how it is stored, and how cookies work, and users in Dhaka and across Bangladesh can easily understand their rights
Download sona101 APK Contact about privacy
Age verification in sona101 App
We treat underage users' accounts separately; age information must match at registration, to keep minimum eligibility correct
If you pause at the verification step before sona101 Login, that's normal; it reduces the chance of opening a wrong account, and later trouble is also reduced
Family monitoring
Guardians can review browser history and notifications when a child uses the device
Underage access
If age does not match, some features are disabled, and a limited view is shown on the account
sona101 App data protection
In many apps, where data goes is not clear; here data protection rules are written separately, so users can understand why data is needed
Those in Dhaka who use bKash, Nagad, or Rocket, their transaction-related support information is used only for verification and support; no extra profiling of payment habits is done
Retention and control
Email, device ID, and session data are kept for a limited time for security, and if not needed later, they can be reduced or deleted
After registering with sona101, you can request data updates, and requests to correct incorrect name, incorrect number, or old address are handled separately
Limited access
Only staff can view personal data, and a log records who logged in and when
Session security
If an unknown device is detected, re-verification is requested, so silent login is not easy
Local support
Bangladesh users can send data correction requests to support, and receive quick responses
Cookies and user preferences
Cookies are not just tracking; they also keep you logged in, remember language, and reduce unnecessary messages
After opening the sona101 App and changing settings, preferences stay saved, so you don't have to perform the same actions again; even if cookies are disabled in the mobile browser, the main page remains visible
Why cookies are needed
Session cookies speed sign-in, and preference cookies keep theme, language, and notifications; analytical data is used only to understand usage
Many Bangladesh users connect on slow networks, so a light cookie setup page reduces load, especially on older Android phones
sona101 Login user rights
You have rights over your data, and this is clearly written here; you can see what data you have, correct errors, and request deletion of specific data
To respond to privacy requests, identity verification is usually required; this is not to create hassle, but to prevent data from reaching the wrong person
What you can request
Data copy, correction, restricted use, and deletion are usually the most useful; if any part must be kept for legal reasons, the reason will be provided
If you experience problems with the sona101 App, write on the contact page; requests from users across Dhaka to all locations are handled by the support team
View data
You can request to know what data is in your account
Correction
Incorrect number, incorrect name, or old information can be updated
Deletion
Data that's not needed can be requested for removal
What happens when underage use is reported
If someone reports an underage account, we verify first, then reduce access if needed, and review the data
After downloading sona101, if such an event occurs on a family-shared device, it should be reported quickly; this reduces erroneous data buildup and keeps the system functioning properly
Easy path to report
On the contact page, write your username, account details, and what you saw; a concise report can be sent within 12 minutes
If data deletion is needed, that is handled in a separate request; if it concerns bKash, Nagad, or Rocket, please mention it separately to support
Report underage useA small clear note on privacy
The main point of this policy is simple: less data, clear rules, and control in your hands; cookies, data protection, and user rights in the sona101 App together make the picture clear
If you need more information, use support or the contact page after sona101 Login; for Bangladesh users, transparency and control are most important